How do I speak to a human with Xfinity?

Xfinity provides cable TV, phone, and data service. Suppose you are a customer of Xfinity and facing difficulty in using their services. You might want to get Xfinity's phone number for customer service to discuss your concern and get expert advice. This article will show you various ways to get a person.  

Communicate with Xfinity by phone:

The users of Xfinity has plenty of option to contact their representatives, but phone calls are the most preferred option for the customers. They are supporting their users 24/7 through phone calls. To get Xfinity phone number customer service, follow the steps below:

• Head to the official page of Xfinity.
• Click on Contact Us and select the calling option.
• Dial 1-800-934-6489 and wait for the call to connect.
• Listen to the IVR and press the suggested key.
• To get a person, press the key that leads to a real person. 

What are the operating hours of Xfinity?

The customers of Xfinity have the benefit of calling them as per their own preference, as Xfinity has technical support hours 24/7. However, you may not get an instant reaction every time. Thus, you are advised to dial them during the morning to skip the long hold on the phone as the traffic is minimal at this time of the day.

Communicate with Xfinity via Live Chat

If the calls are busy for any reason, you can contact the Xfinity online customer service through chat. It is one of the most common options for users if the calling line is busy. If you want to get a chat executive, follow the steps below:

• Visit the official website of Xfinity.
• At the bottom of the page, click on Contact Us and select the chat with Xfinity option.
• You will get a message box on the screen containing several issues listed in the box.
• Select the nature of the query, and a bot will assist you.
• If you are unable to find your query listed in the box or you find the bot unable to help you properly, you are free to ask for a real person in the chat.
• The company will provide you with a person to help you. 

Get a callback from Xfinity

If you are unable to get a person from Xfinity on the phone, you have other options discussed above, but if you still want to talk to a person on the phone only, you can request a callback during Xfinity technical support hours. Here is how you can get a callback:

• Go to the official page of Xfinity.
• Move to the Contact Us option and get the contact form.
• Complete the form by mentioning your contact information and the reason to contact you.
• Add the time to get a callback.
• Submit the form and wait. A representative of the Xfinity will join you on the phone to discuss your concern.

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