IMARC Group's report titled "Retail Automation Market Report by Type (Point-of-Sale (POS), Barcode and RFID, Electronic Shelf Label (ESL), Camera, Autonomous Guided Vehicle (AGV), and Others), Implementation (In-Store, Warehouse), End User (Supermarkets and Hypermarkets, Single Item Stores, Fuel Stations, Retail Pharmacies), and Region 2024-2032". The global retail automation market size reached US$ 18.1 Billion in 2023. Looking forward, IMARC Group expects the market to reach US$ 37.9 Billion by 2032, exhibiting a growth rate (CAGR) of 8.3% during 2024-2032.

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Factors Affecting the Growth of the Retail Automation Industry:

  • Technological Advancements:

The retail automation industry is currently experiencing significant growth due to rapid technological advancements. Innovations such as artificial intelligence (AI), machine learning (ML), and advanced analytics are revolutionizing retail operations. These technologies enable more efficient inventory management, improved customer experience, and streamlined supply chain processes. Retailers are increasingly adopting automation to remain competitive and meet evolving consumer expectations. This technological shift is facilitating a more personalized shopping experience and efficient business operations, thereby driving market growth.

  • Changing Consumer Preferences:

The retail automation industry is adapting to the changing consumer preferences, particularly the growing demand for speed, convenience, and personalization in shopping experiences. Consumers around the world are increasingly favoring stores offering self-service options, contactless payments, and online shopping capabilities. This, in turn, is compelling retailers to integrate automation technologies like self-checkout kiosks, digital payment systems, and online order management platforms. As a result, retail automation is becoming essential for businesses aiming to enhance customer satisfaction and loyalty, which, in turn, is fueling market growth.

  • Cost Efficiency and Labor Shortages:

Retail automation is also being driven by its potential to increase cost efficiency and address labor shortages. Automated systems reduce the need for manual labor and can operate continuously, leading to decreased labor costs and increased productivity. In light of recent global events, such as the COVID-19 pandemic, many retailers have faced significant labor challenges. Automation offers a reliable solution by ensuring uninterrupted operations and mitigating the impact of workforce shortages. This aspect is particularly crucial in maintaining competitiveness and operational efficiency in the retail sector, contributing significantly to the growth of the retail automation industry.

Leading Companies Operating in the Global Retail Automation Industry:

  • AGS Transact Technologies Ltd.
  • Diebold Nixdorf Incorporated
  • Fiserv Inc.
  • Fujitsu Limited
  • Honeywell International Inc.
  • NCR Corporation
  • Olea Kiosks Inc
  • Posiflex Technology Inc
  • Probiz Technologies Prvt
  • Sea Point China Limited
  • Simbe Robotics Inc
  • Zebra Technologies Corporation

Retail Automation Market Report Segmentation:

By Type:

  • Point-of-Sale (POS)
  • Barcode and RFID
  • Electronic Shelf Label (ESL)
  • Camera
  • Autonomous Guided Vehicle (AGV)
  • Others

Point-of-sale (POS) is the most popular type due to its critical role in streamlining transactions, managing inventory, and enhancing customer experience in retail settings.

By Implementation:

  • In-store
  • Warehouse

Warehouse accounted for the largest market share owing to its effectiveness in enhancing precipitation.

By End User:

  • Supermarkets and Hypermarkets
  • Single Item Stores
  • Fuel Stations
  • Retail Pharmacies

Supermarkets and hypermarkets represent the leading segment as they are extensively adopting automation to manage high product volumes and improve customer service efficiency.

Regional Insights:

  • North America: (United States, Canada)
  • Asia Pacific: (China, Japan, India, South Korea, Australia, Indonesia, Others)
  • Europe: (Germany, France, United Kingdom, Italy, Spain, Russia, Others)
  • Latin America: (Brazil, Mexico, Others)
  • Middle East and Africa

North America's dominance in the retail automation market is attributed to the region's high technology adoption rates, a strong retail sector, and significant investments in retail automation technologies.

Global Retail Automation Market Opportunities:

The retail automation market presents substantial growth opportunities in the coming years. The increasing adoption of e-commerce, the rising demand for contactless transactions, and the need for efficient supply chain management are some of the key factors propelling the market growth. These factors are pushing retailers toward innovative technologies like AI, IoT, and robotics. Additionally, the evolving consumer preference for speedy and personalized shopping experiences is encouraging retailers to integrate advanced automation solutions. In line with this, continual technological advancements, offering the potential for expansion in areas like inventory management, customer engagement, and labor cost reduction, are accelerating market growth.

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