QuickBooks error H505 appears when you try to switch to multi-user mode. This can be a nightmare, especially for businesses that need multiple users to access the company file and work together. Do not worry; we have created a detailed blog to explain the causes of the error and easy troubleshooting steps to fix it.

 

QuickBooks multi user error H505 occurs when multiple workstations in a network are set to host multi-user access, which means they are all trying to be the server computer that hosts the company file. This is incorrect because only one computer should be the server and host the company files in multi-user mode. The error can be resolved by configuring the hosting settings, running the QuickBooks Database Server Manager, and ensuring proper firewall permissions.

 

Seeking assistance from a QuickBooks expert may be necessary if you continue to get the same error even after carefully following all the troubleshooting steps. To get our expert's advice, dial +18557380359 and fix the error immediately. 

Reasons Behind Multi-User Error H505 in QuickBooks 

 

Let’s get familiar with the possible reasons behind the multi user mode error in QB Desktop

 

  • When multiple workstations are set to host multi-user access, it leads to a conflict as only one computer should be the server hosting the company files, leading to the error H505.

  • When the company file on a workstation is unable to connect to the server, resulting in the H505 error.

  • Incorrect firewall configurations can block the communication between the server and workstations, triggering the H505 error in QuickBooks.

  • If the network data (.ND) file is damaged or corrupted, it can lead to the H505 error.

  • Damaged/corrupted company files may trigger the error H505 in QuickBooks. 

 

The following blogs can help you: Resolve Error 40001 in QuickBooks Desktop Payroll & Direct Deposit Error

 

Ways to fix QuickBooks Multi-user Error H505

 

The solution mentioned below can help you eliminate error H505 in QuickBooks when dealing with multi-user access. 



Solution: Configuring the Correct Hosting Settings

 

Follow the steps below to configure the hosting settings accurately so that you don't get an H505 error any further. 

 

  • Firstly, open QuickBooks on the workstation with the error H505 and do not open the company file.

  • Select 'File' and then 'Utilities.'

  • If you see 'Host Multi-User Access,' do not select it. This workstation is not causing the problem; move to the next one.

  • In case you get 'Stop Hosting Multi-User Access,' select it and resolve the error further. 

  • Check all the workstations by repeating the same steps where you found the error H505. 

  • After checking all workstations, go to the server computer where the company files are hosted.

  • Open the QuickBooks application on the server and select 'File,' then choose 'Utilities.'

  • If you see 'Host Multi-User Access,' select it, and if you see 'Stop Hosting Multi-User Access,' do not choose it.

  • It ensures proper communication between the server and workstations. 

 

Read More: How to fix QuickBooks Error PS038 - 10 Uncomplicated Solutions

 

We hope you have fixed QuickBooks multi user error H505 successfully, and now you will be able to establish a multi-user connection to the server. If you encounter this issue again, do not hesitate to get professional help from the QuickBooks support team via +18557380359