According to The Insight Partners’ research, the global AIOps Platform Market was valued at US$ 2,227.7 million in 2020 and is likely to reach US$ 19,933.5 million by 2028 to propagate at an annual growth rate of 32.2% from 2021 to 2028. Information technology exceeding human scale and the need for resource optimization are the potential factors attributed to the market expansion.

The traditional ways of controlling IT complexity with offline and manual activities do not operate any longer. It is not feasible to track and manage such complex systems by manual intervention. For many years, information technology (ITOs) exceeded human scale making the ecosystem critical. Companies started seeking a highly automated setup to enhance new product development by leveraging classified data. This spurred the need for AIOps platform to fulfill the industrial demands. AIOps consolidate all operations and applications into a single management portal with a simple dashboard view. Besides, it performs 90% of the operative part keeping the human interaction confined to only 10% of the entire task.

Installation of AIOps platforms automates the processes, thus negating human efforts. This resulted in the most efficient use of resources, which surged the need for resource optimization. With the help of AIOps, diverse technologies can be integrated and overhead time can be reduced effectively. Corporate automation optimizes the use of resources by discarding manual quality assurance (QA) and execution processes. AIOps with communication tools make it easier for teams and personnel to manage projects remotely. All these benefits together catalyze the global AIOps platform market.

Despite the driving parameters, the concerns regarding the adoption of modern solutions over traditional methodology hurdle the growth of the global AIOps platform market.

Based on component, the AIOps platform market is segmented into platforms and services. The former held 76.5% market share in 2020, generating US$ 1,703.1 million. It is estimated to garner US$ 15,681.9 million by 2028 to expand at a CAGR of 32.6% during 2021–2028.

As per deployment, the AIOps platform market sphere is arrayed into on-premises and cloud-based. With 63.5% market share, the cloud-based segment mounted US$ 1,414.6 million in 2020. Further, it is projected to hit US$ 13,170.2 million by 2028 to grow at 32.8% CAGR during the forecast period.

According to organization size, the global AIOps platform market is split into small & medium enterprises (SMEs) and large enterprises. The large enterprises segment occupied 68.6% market share in 2020. It accrued US$ 1,527.6 million in 2020 and is slated to amass US$ 12,952.0 million by 2028 to rise at a CAGR of 31.3% along the forecast period.

In terms of vertical, the AIOps platform market domain is categorized into BFSI, IT & telecom, manufacturing, government, and others; of which, the BFSI segment captivated 36.8% market share in 2020. It was evaluated at US$ 819.7 million in 2020 and is forecasted to be worth US$ 7,042.5 million by 2028 to exhibit a CAGR of 31.5% throughout the forecast period.

Regionally speaking, North America led the market, capturing 43.7% of the total business share in 2020. It stood at the valuation of US$ 972.8 million in 2020 and is likely to hit US$ 8,810.6 million by 2028, featuring a CAGR of 32.4% over the forecast period. Meanwhile, Asia Pacific registered the highest CAGR at 34.2% and accounted a sum of US$ 461.9 million in 2020 and is supposed to be worth US$ 4,664.4 million by 2028.

The prominent players profiled in the global AIOps platform market report are BMC Software, Inc; IBM Corporation; AppDynamics; Broadcom Inc; Dynatrace LLC; HCL Technologies; Micro Focus; Moogsoft Inc; Resolve Systems, LLC; and Splunk, Inc, among others.

• In June 2020, BMC Software introduced Automated Mainframe Intelligence (AMI), an AI-driven solution that uses machine learning to detect anomalies and maximize the lead time to prevent mainframe issues from becoming business problems.
• In November 2021, IBM Corporation collaborated with NeuReality to develop artificial intelligence (AI) interference platforms. The partners will evaluate NeuReality products, including system flows, AI use cases, networking, virtualization, security, in IBM’s hybrid cloud.
• In December 2020, Broadcom Inc launched the latest generation of AIOps, an open platform with artificial intelligence, machine learning (ML), and end-to-end observability that assist organizations in achieving operational excellence.