Do you have doubts regarding the specific online processes of WestJet? And would like to contact the customer service of the airlines but not sure about How Long is Hold time for WestJet? Don't worry, you can go through the below process and know about the hold time, and you can also go through the alternative method that can be used.

The Hold Time:

Sometimes when you use the WestJet customer service phone number, you might be on hold. This might happen when you call customer support during busy working hours. Try to avoid calling during rush hours to not end up on hold. But what if you end up on hold? The hold time can be anywhere between 3 minutes to 30 minutes. You don't have to worry since the representative will reach out to you soon.

What to do when you are on hold?

There are two ways you can try if you end up on hold. You can either try a different contact method or call customer service at the right time to call customer support.

The best time to call:

Hold time depends on the availability of the agents. If you call during peak hours, you are likely to end up on hold for a very long time. The best time to call customer service is between 4 pm to 6 pm. This is when fewer customers will be calling customer support. You can call early in the morning or early in the closing hours of support.

Alternative method:

In case you are on hold for a very long time, you can quickly use the live chat option to contact customer service. You can go through the below steps and get the required help from a professional using the live chat option.

  • Open the official webpage of WestJet.

  • Then click on the contact option.

  • Now on the live chat option.

  • Once the agent is available, you can start the conversation.