QuickBooks Error 15101 occurs when a user is unable to download updates for their QuickBooks software. This error can be caused by various factors, including issues with the internet connection, network timeouts, antivirus or firewall settings, or other issues with the QuickBooks software. Here are some steps you can take to resolve the issue:

Method 1: Install a digital signature certificate

        Install a digital signature certificate on your system.

        Find the QBW32.exe file, which should be located in 'C:\Program File\Intuit\QuickBooks’.

        Windows 7 users can search for it using the 'Windows Search' option.

        Click on More Results in windows search and then click on the computer icon.

        Type QBW32.EXE in the search box to find the application.

        Right-click on QBW32.exe and select 'Properties.'

        Click on the 'Digital Signature' tab and ensure that you have selected 'Intuit Inc.' from the signature list.

        Click on Details.

        Choose View Certificate in the digital signature details window.

        Install the digital signature certificate.

        Go to the Certificate Window and select Install Certificate.

        Click Next until you get a dialog box with the Finish option.

        Click on Finish.

        Restart your computer.

        Open QuickBooks and download the update again.

 

Method 2: Run reboot.bat files

        Close the QuickBooks application.

        Right-click on the QuickBooks icon and select 'Properties.'

        Go to the 'Shortcut' tab and click on 'Open File Location.'

        Look for a 'reboot.bat' or 'reboot' file in the list of files.

        Right-click on 'reboot.bat' (file) and select 'Run as administrator.'

        Click Yes to grant user account permission, and a CMD (black) window will open and display a different file scrolling.

        Restart your computer.

        Open QuickBooks Desktop and click Install to download any latest updates, if available.

 

Method 3: Check the settings of Internet Explorer

        Press the Windows key and the R key on your keyboard to open the Run window.

        Type INETCPL.CPL in the open box and click OK.

        Select the General tab and click on Delete.

        Then choose 'Temporary Internet Files and Website Files' and delete them.

        Click on LAN settings under the Connections tab.

        Select 'Detect settings' and press OK.

        Go to the Advanced tab, scroll down to the security section.

        Check if TLS 1.2 is selected while TLS 1.0 and TLS 1.1 are unchecked.

 

Method 4: Rename the QB update folder

Rename the folder that contains the QuickBooks update files. This folder is usually located in C:\Program Files\Intuit\QuickBooks\Components\DownloadQBXX. After that update your QuickBooks program to latest version.

 

Last Lines!

We hope that the solutions provided in this article will assist you in resolving QuickBooks Error Code 15101. If you continue to experience this error, you can reach out to QuickBooks payroll error support team. Via our helpline 1-800-615-2347. Our team of experts is available 24/7, and we are known for providing speedy and accurate solutions.


See Also: How to Fix QuickBooks Error Code 15215?