The Spanish low-cost carrier airline, Vueling, is the biggest in the country. It is best known for its affordable flight services. Carrying millions of passengers annually, it has managed to earn a good reputation in the aviation industry. The airline ensures the convenience of customers at all times and thus permits them to cancel their flights if they have to. You can also request a refund. So if you're wondering How do I get my money back from Vueling, this article can prove to be helpful for you. Read it thoroughly to learn about Vueling refunds in detail.

What is the Vueling refund policy?

Before proceeding to the refund process, you should learn about the Vueling refund policy, which is as follows-

  • Passengers should cancel their flight 48 hours before departure to be eligible for a refund. 

  • Customers who have purchased tickets through a third-party agent are not eligible to get a refund as per the refund policy. 

  • A full refund will be issued if Vueling cancels the flight. 

  • If you have to cancel a flight due to medical emergencies, you are eligible for a full refund. 

  • Passengers who have completed their check-in and then canceled their flight will not get any refund. 

  • Passengers possessing travel insurance will get a refund in the original form of payment in 7 business days. 

Different methods to request refunds from Vueling

The airline provides passengers with different methods to submit a refund request. Go through the rest of the article to learn about these methods.

Submit a refund request online:

Passengers can request a refund through the Manage Booking option on the airline’s website. The entire process is discussed in the given points. 

  • Firstly, visit the official website of Vueling. The link to the same is https://www.vueling.com/en. 

  • Scroll down a bit on the homepage and double-click the ‘Manage Your Booking’ option. 

  • You should enter your booking code and registered email to retrieve your booking. 

  • In the next step, you should select the cancel trip option. Select your reason for cancellation and tick the refund checkbox.

  • A refund form will open up. You should fill out this form and ensure you give the correct details. After checking, you should submit it. 

  • Your refund will be credited to your bank account within a few weeks. 

Request a refund offline:

The offline method of submitting a refund request is also lucid and hassle-free. You just have to dial the Vueling refund contact number, 0034931518158. You might have to wait for a few minutes till your call gets connected. Meanwhile, you should keep all the details ready. When the call connects, ask the customer service executive to submit your refund request and give the details that they may require. Your request will be submitted, and you will get a confirmation email on your registered email ID. 

How long does it take Vueling to refund?

After submitting a Vueling refund request, a common query among passengers is how long their refund will take. The airline takes around 20 business days to refund the amount to passengers who cancel their flights.