If you want to speak with the representative from Southwest Airlines but the phone number is busy, then no issue, as you can request a callback, and customer service will contact you for your issue. You can request various methods at your preferred time, and the representative will assist you with the problem. To learn about the methods and process, follow the instructions.

Various methods to get a callback from Southwest Airlines

To request a callback from Southwest Airlines, you can use four easy methods and get a call at your given time. Follow any of the below-mentioned methods and get assistance from the airline customer service: 

Via Callback Form - The callback form is a convenient method to request a callback from Southwest Airlines customer Service, and you can also mention a date and time to contact you through this method. To fill out the callback form, you require the internet. Below are mentioned the steps through which you can fill out the form:

• Visit the official Southwest Airlines website or open the mobile app on your phone.
• Select the "Customer Service" option on the menu.
• Click on the "Callback form" icon from the options.
• Then you will get a form on your screen.
• Fill up all the information on the form and mention the date and time at which customer service can contact you.
• After that, Southwest Airlines will give you a call at your given time and answer your query.

Via Phone number - To request a callback from the airline, you can also use the Southwest Airlines phone number and follow the instructions. After that, the customer service will contact you to assist you with your problem. Following is the process to request a callback by phone:

• Dial the airline's official customer service number from your cell phone.
• Tap on the button to choose a language.
• Select from the following options.

             Press 1 to purchase a ticket

             Press 2 to make any changes to your ticket

             Press 3 to request a callback 

             Press 4 to report a complaint 

             Press * to speak to a Southwest representative 

• Listen carefully and follow the instructions.
• Then the representative will call you at your given time.

Via chat - You can chat with customer service from the official website and request a callback from the airline. Through this method, you can make the request at any time, and they will contact you for your assistance. You can use the given instructions to request a callback through chat:

• Open the airline web page on your search browser.
• Choose the "Help Center" button on the main menu.
• Then select the "Chat Now" option.
• Click on the "Request a Callback" button from the options.
• After that, tap from the options when you want to get a callback.

Via Email - If you do not get the expected response from Southwest Airlines through any of the given methods, then you can also send an email to request a callback and speak to a live person at Southwest Airlines to get a solution for your problem. You have to write a new email with the topic to request a callback and mention a date the representative can connect with you.