Hi All
I'm in a bit of a bind and could really use some assistance with a perplexing issue I'm facing with my Intel 8th Gen vPro laptop.
Everything was running smoothly last night, but when I tried to start up my laptop today, I was met with a frustrating problem – a black screen. Despite the system running and the fan audibly working, the screen remains entirely blank. There's no signal whatsoever, and I don't see any Windows starting icon or any indication of activity on the screen.
What's particularly puzzling is that the keyboard lights are still glowing as usual, indicating that the laptop seems to be functioning to some extent. However, the lack of display output is a major concern.
I've attempted various troubleshooting steps, including restarting the laptop, disconnecting and reconnecting the power source, and even trying to connect an external monitor. Unfortunately, none of these efforts have resolved the issue.
Has anyone encountered a similar problem with their Intel 8th Gen vPro laptop or any similar device? If so, I would greatly appreciate any insights or advice on how to address this issue.
Time is of the essence for me, so any prompt assistance would be immensely helpful.
Thank you