L2, L3 Support Engineer: Join our team of experts - Ecosmob You will be in charge of managing complicated and escalated client issues as an L2 and L3 Support Engineer, which calls for in-depth technical knowledge and competence. Using cutting-edge tools and methods, you will be able to identify problems and solve them. You will also work with other teams to guarantee customer happiness, mentor and teach L1 Support Engineers, and offer feedback and recommendations to enhance our products and procedures. To be successful in this role, you should have: - A bachelor's degree in engineering, computer science, or a similar subject. - Three or more years of experience in technical support or customer service. - A working knowledge of common hardware, software, and operating systems. - Ability to function both individually and as a team. - Excellent English communication abilities, both verbally and in writing. - A good sense of analysis and problem-solving Apply today with your resume and cover letter if you're interested in being a member of our team of L2/L3 Support Engineers. We look forward to hearing from you! To find out more about what we can do for you, contact us at https://www.ecosmob.com/hire-l2-l3-support-engineers/ right now.